Terms & Conditions

Use of the shareplayers.net, shareplayer.net, sharedrives.com web site (the "Site") is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this Site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this Site and please do not submit any orders for products or services.

These terms and conditions may be changed by shareplayers.net, shareplayer.net, sharedrives.com in the future. It is your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the site. Your continued use of the flashpointsharedrive.com web site following any amendments will constitute agreement to such amendments. These Terms of Service were last revised on October, 2005.

Payment Options: We accept VISA, MasterCard, Discover, American Express, Diners Club, and Federal IMPAC, shareplayers.net, shareplayer.net, sharedrives.com Credit Card, personal checks, company checks, money orders, cashiers checks, wire transfers, and company purchase orders on approved credit. Please contact an account rep for credit approval, 1-805-579-1100. Credit card orders shipped to a location other than your billing address may require additional verification. We do not ship to P.O. Box addresses. Sales tax is collected only on shipments to California. All prices on the shareplayers.net, shareplayer.net, sharedrives.com site are quoted in U.S. currency and all orders must be transacted in the same.

Shipping: We ship by FedEx®, USPS or UPS in the United States and we ship by DHL to U.S. Territories, Canada and other international locations. For APO addresses, we use U.S. Mail. Extra shipping, charges apply for Alaska and Hawaii. FedEX Overweight Priority Delivery is the only shipping option available for orders over 150 pounds. White Glove Delivery is available for tube televisions and is the only shipping available for projection televisions. UPS Ground Shipping, FedEX 2-Day and White Glove Delivery are not available in Alaska or Hawaii. Shipping charges may be based on average/estimated weights and may vary from actual shipped weight. Same day shipping: Phone orders placed and credit approved by 10:00 p.m. (EST) weekdays for items in stock at our Memphis distribution center, not requiring configuration for delivery to the contiguous U.S. will ordinarily ship that same day via FedEx Standard. FedEx Standard provides delivery by 5:00 p.m. the next day in areas where available. Phone orders placed and credit approved by 8:00 p.m. (EST) on Saturday for items in stock at our Memphis distribution center, not requiring configuration for delivery to the contiguous U.S. will ordinarily ship that same day via FedEx Standard for Monday delivery. FedEx Priority provides delivery by 10:30 a.m. the next day and is available for an additional charge. UPS ground shipping is available. Because we can not guarantee the availability, please call us to confirm when the product is expected to ship. There may be leadtimes of 4 to 5 weeks if no units are in stock or distribution.

Prices & Availability: Because of the fast-moving nature of the high tech industry, prices and availability are subject to change without notice. If a product is not in stock when you place your order (for example, not yet available or sold out), we will do our best to let you know and to let you know when we anticipate the product will be available. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change.

Processing Fee: We Charge a "Handling Fee" on most transactions in order to help cover our warehousing, order processing, systems and overhead costs. This is a non-refundable fee.

We apply the fee to each order as follows:

Total Product Fee Total Product Fee
$0.00 - 50.00 $3.95 $300.01 - 400.00 $6.95
$50.01 - 100.00 $4.95 $400.01 - $500.00 $6.95
$100.01 - 200.00 $5.95 $500.01 -$1,000 1.1%
$200.01 - 300.00 $6.95 $1,00.01 + 1%

These fees apply to all products. Please note that all purchases are final.

Unauthorized or Refused Returns: shareplayers.net, shareplayer.net, sharedrives.com will not accept unauthorized returns or exchanges. Packages without a Return Authorization Number will be refused upon return to our warehouse. Shareplayers.net, shareplayer.net, sharedrives.com will impose a 15% restocking fee plus any applicable shipping and handling charges for refused shipments by the customer. Additional charges may apply if the merchandise is not returned in 100% complete condition in the original, unopened packaging. To complete a return, you must call an flashpointsharedrive customer service representative to obtain an RA (Return Authorization) number before returning your product to flashpointsharedrive. For faster service, please have the following information ready when calling for an RA number: Customer name, order number, item number and the reason for return.

Defective Returns: Defective returns will be accepted for exchange or repair, at our discretion, within 30 days from the shipment date. No refunds or credit will be granted after 30 days, the terms of the manufacturer's warranty apply. A product must be diagnosed "defective" by a member of the Technical Support Staff at our manufacturing centers.

Accessories: Defective accessories products may be exchanged if the unit is defective.

Money-back Guarantees: shareplayers.net, shareplayer.net, sharedrives.com does not offer a money-back guarantee on any product.

Typographic, Photographic & Technical Errors: Although we do our best to achieve 100% accuracy, occasionally errors & inaccuracies do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products & packaging depicted may differ from stock available at time of shipment.

Warranty Disclaimer and Limitations on Liability: shareplayers.net, shareplayer.net, sharedrives.com PASSES THROUGH TO ITS CUSTOMERS ALL MANUFACTURERS¹ WARRANTIES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS IT SELLS. Shareplayers.net, shareplayer.net, sharedrives.com MAKES NO ADDITIONAL OR INDEPENDENT WARRANTIES. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, shareplayers.net, shareplayer.net, sharedrives.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

shareplayers.net, shareplayer.net, sharedrives.com SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS OR OPPORTUNITIES) OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF FLASHPOINTSHAREDRIVE.COM FOR ALL DAMAGES SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED THE PURCHASE PRICE OF THE PRODUCT. LIKEWISE, shareplayers.net, shareplayer.net, sharedrives.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS CATALOG OR WEB SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. ALL MERCHANDISE IS SOLD. PLEASE CHECK MANUFACTURER PACKAGING AND MATERIALS FOR COMPATIBILITY. FLASHPOINTSHAREDRIVE.COM MAKES NO WARRANTY AS TO THE PERFORMANCE OF ANY MERCHANDISE SOLD. WE ARE NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST DATA, ETC. THIS DISCLAIMER BY FLASHPOINTSHAREDRIVE.COM IN NO WAY AFFECTS THE TERMS OF ANY APPLICABLE MANUFACTURERS¹ WARRANTIES OR GUARANTEES. shareplayers.net, shareplayer.net, sharedrives.com WILL PROVIDE COPIES OF SUCH WARRANTIES AND GUARANTEES UPON REQUEST BY CALLING 1-800-622-6255. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.

Disputes: Any claims against shareplayers.net, shareplayer.net, sharedrives.com relating in any way to your purchases from shareplayers.net, shareplayer.net, sharedrives.com shall be submitted to confidential arbitration in Ventura County, California. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator;s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. In any such arbitration, the parties shall be responsible for their own costs, expenses and attorney¹s fees. [This clause can be made more specific concerning the method and manner of dispute resolution.] In the event that this arbitration provision is unenforceable, any litigation regarding this agreement or any transaction between the customer and shareplayers.net, shareplayer.net, sharedrives.com shall be brought in the state or federal courts located in Ventura County, California, and the customer hereby agrees and submits to such jurisdiction and venue as exclusive and proper.

Governing Law: Transactions between you and shareplayers.net, shareplayer.net, sharedrives.com, and any disputes arising between you and shareplayers.net, shareplayer.net, sharedrives.com related to any interaction between you and shareplayers.net, shareplayer.net, sharedrives.com, including but not limited to claims relating to the content of its catalogs and Web site, shall be governed by and construed in accordance with the laws of the State of California without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Title - Risk of Loss: Title to items being purchased passes from shareplayers.net, shareplayer.net, sharedrives.com to purchaser at the time of shipping. Customer takes on full liability for safety and validity of delivery address given to us at the time of purchase. shareplayers.net, shareplayer.net, sharedrives.com will not incur any forwarding costs on shipments. shareplayers.net, shareplayer.net, sharedrives.com shall not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events outside of the reasonable control of shareplayers.net, shareplayer.net, sharedrives.com.

Return Procedures: The RA Number. Please note that ALL SALES ARE FINAL. Products manufactured by Apple, Sony, Fujitsu, Hitachi, Umax, IBM, Microsoft, NEC, Toshiba, Quark, and Compaq are not returnable to shareplayers.net, shareplayer.net, sharedrives.com for ANY reason. ALL CPU SALES ARE FINAL. Any product returned will be credited the lower of the purchase price or current price plus and restock fees. No return will be accepted without a return authorization (RA) number. To request a RA number, please contact an shareplayers.net, shareplayer.net, sharedrives.com Customer Service Specialist Toll Free at (877) 888-2678. RA numbers are valid for ten business days after issue. Your RA number(s) must appear clearly on the shipping label of the return shipment. Affix a label to the box: PLEASE DO NOT MARK THE BOX ITSELF IN ANY WAY. In the case of any product(s) returned for any reason, the returned item(s) must be 100% complete, in original and re-salable condition, with all packaging, manuals, registration card(s), accessories and software. We reserve the right to refuse a return on any product that does not meet these requirements. Shipping and Handling Fees are not refundable, with the exception of orders incorrectly shipped by shareplayers.net, shareplayer.net, sharedrives.com.

Important manufacturer exceptions to returns policy:

Third Party Service Contracts: shareplayers.net, shareplayer.net, sharedrives.com is a reseller of various service contracts issued by and performed by third party service providers. We are not the providers of the services described in those contracts and the third party service provider is the only party responsible for performing, or arranging for performance, of those services. You agree that the third party service provider is solely responsible for fulfillment of the service obligations and you agree that you will look only to the third party service provider for any loss, claims or damages arising from or relating to the purchase and performance of those services. You also agree to release shareplayers.net, shareplayer.net, sharedrives.com from any and all claims arising from or relating to the purchase and performance of the services to be provided by the third party service providers. In some states, those services may be subject to sales tax. To the extent that such taxes are collected by shareplayers.net, shareplayer.net, sharedrives.com, they are collected solely on behalf of the issuer of the service contract in shareplayers.net, shareplayer.net, sharedrives.com capacity as an independent sales agent for the service provider.

Additional Information: shareplayers.net, shareplayer.net, sharedrives.com policies are subject to change without notice. We do our best to ship all orders as rapidly and accurately as possible. However, FLASHPOINTSHAREDRIVE.com is not liable for late or delayed shipments or system failures. Title to items being purchased passes from shareplayers.net, shareplayer.net, sharedrives.com to purchaser at the time of shipping. If you purchase items for export, you must obtain from the Federal government certain export documentation. Terms of shareplayers.net, shareplayer.net, sharedrives.com's agreements with numerous vendors in the catalog forbid us from exporting product. Some products are not available for sale to schools. All trademarks and registered trademarks are used to benefit of their respective owners.

Ordering Options: We accept orders online 24 hours a day, 7 days a week.

Phone Hours: Sales and Customer Service Specialists can take your call, Monday-Friday, 8 a.m. to 5p.m., and Saturday 8 a.m. to 12 p.m. PST.

Sales: 800-753-9526

Customer Service Online: orders@flashpointsharedrive.com

Customer Service Phone: 805-579-1100

General Comments: info@xmultiple.com

About shareplayers.net, shareplayer.net, sharedrives.com:

http://www.sharedrives.com/help/

All trademarks and registered trademarks are used to benefit, and without intent to infringe on, the mark holder. Theshareplayers.net, shareplayer.net, sharedrives.com logo is a registered trademark of Xmultiple Technologies, Inc.

 

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Copyright

©2005 shareplayers.net, shareplayer.net, sharedrives.com. All rights reserved.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, and the compilation of this content are the property of shareplayers.net, shareplayer.net, sharedrives.com or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of shareplayers.net, shareplayer.net, sharedrives.com or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

 

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Xmultiple USA
1060 Los Angeles Avenue,
Simi Valley, CA 93065
Tel: 805-579-1100, Fax: 805-579-7800
email us at info@xmultiple.com